PRIVACY POLICY

1. INFORMATION WE COLLECT

We may collect the following information when you use our website or register for a webinar, training, or program:

• Full name
• Email address
• Phone number
• Payment information (processed directly by Stripe; we do not store any credit card details on our servers)
• Answers you provide in qualification or application forms
• General technical information (IP address, device type, browser) automatically collected when you visit the site

2. HOW WE COLLECT YOUR INFORMATION

We collect your information when you:

• Fill out a registration form for a webinar or event
• Submit an application for one of our programs
• Make a deposit or payment through our platform
• Communicate with us by email, SMS, or WhatsApp
• Browse our website (via cookies and analytics tools)

3. HOW WE USE YOUR INFORMATION

We use the information you provide to:

• Confirm your registration for a webinar or event
• Evaluate your application for our programs
• Contact you regarding programs, payments, or coaching sessions
• Send you educational content, emails, SMS, or WhatsApp messages related to our services
• Improve our services and user experience
• Comply with our legal obligations

We do not sell, rent, or trade your personal information to third parties for advertising purposes without your consent.

4. SHARING INFORMATION WITH THIRD PARTIES

We work with a limited number of trusted third-party service providers to operate our business, including:

• GoHighLevel (contact management and automation)
• Stripe (secure payment processing)
• Meta (Facebook/Instagram) for advertising and campaign performance tracking
• Zoom or other platforms to host webinars and live sessions

Each of these providers has its own privacy policy and is required to protect your information in accordance with industry standards.

5. COOKIES AND TRACKING TOOLS

Our website uses cookies and tools such as the Meta Pixel to:

• Understand how visitors use the site
• Measure the effectiveness of our advertising campaigns
• Improve your browsing experience

You may disable cookies in your browser settings, though this may affect the functionality of certain parts of the site.

6. HOW LONG WE KEEP YOUR INFORMATION

We retain your personal information for as long as you remain an active student or applicant, and for a reasonable period afterward for legal, accounting, or service improvement purposes. You may request deletion of your data at any time (see Section 7).

7. YOUR RIGHTS

You have the right to:

• Request a copy of the information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent to receive marketing communications at any time (unsubscribe link in every email, or reply "STOP" to SMS)

To make a request, contact us using the information in Section 9.

8. SECURITY

We take reasonable measures to protect your information against unauthorized access, loss, or alteration. However, no method of transmission over the internet can be guaranteed to be 100% secure.

9. CHILDREN

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18.

10. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Any changes will be posted on this page with a new "Last updated" date.

11. CONTACT US

If you have any questions about this privacy policy or how we handle your data, please contact us at:

Kis Labs LLC
Miami, Florida, United States
Email: contact@top1independant.com